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Concerns and complaints

Published: 06 Apr 2021

If you are dissatisfied with your experience with us, please let us know. We respond to complaints promptly and treat everyone with courtesy, respect and fairness.

Audience:
Education
Content type:
Basic page

Learning in a COVID-19 world  

Published: 18 May 2021

The ongoing coronavirus pandemic has had a profound impact on all aspects of life around the world. In Aotearoa New Zealand, significant disruption to ECE and schooling has occurred through lockdowns, closure of individual centres and schools, changing alert levels, and from the ongoing uncertainty.  

Audience:
Academics
Early learning
Education
Māori-medium
Parents
Schools
Content type:
News article

Information for Hostel Managers

Published: 31 Mar 2021

This information document is provided to School Hostel Managers prior to their ERO review. It gives information about licensing provisions and what evidence will be gathered during the review.

Audience:
Education
Schools
Content type:
Basic page
Topics:
School hostels

Insights from ERO's Chief Review Officer - July 2022

Published: 28 Jul 2022

Tēnā koutou  

Our mahi is to inform and facilitate improvement in early childhood services, schools and kura. We do this through our institutional reviews and system-wide evaluation and research that is focused on the provision of education and the care of learners. As I periodically do through ERO’s Insights Newsletter, I want to share some of our findings with you.

Audience:
Academics
Early learning
Education
Māori-medium
Parents
Schools
Content type:
News article

ERO Insights - Issue 1 2020

Published: 25 Jun 2020

Insights Newsletter from Nicholas Pole, Te Tumu Whakarae mō te Arotake Mātauranga | Chief Executive and Chief Review Officer

Audience:
Academics
Early learning
Education
Māori-medium
Parents
Schools
Content type:
News article
Topics:
COVID-19
Learning
Information and Communications Technology

Strategic Intentions 2015 - 2019

Published: 30 Jun 2015

The Education Review Office (ERO)'s Strategic Intentions sets out our objectives and how ERO contributes to the Government's priorities for education.

Audience:
Academics
Early learning
Education
Māori-medium
Parents
Schools
Content type:
Basic page
Topics:
Strategy

Strategic Intentions 2020-2024

Published: 30 Jun 2020

The Education Review Office (ERO)'s Strategic Intentions 2020-2024 sets out our objectives and how ERO contributes to the Government's priorities for education.

Audience:
Academics
Early learning
Education
Māori-medium
Parents
Schools
Content type:
Basic page
Topics:
Strategy

Internal evaluation as a catalyst for change

Published: 29 Sep 2021

This resource draws on recent Education Review Office (ERO) national evaluation reports to highlight how schools, both primary and secondary, have been evaluating teaching and learning and then using the findings to improve outcomes for students. ERO found that schools that significantly improved outcomes for students based their priorities for action on the findings from high-quality internal evaluation.

Audience:
Academics
Education
Parents
Schools
Content type:
Research

Covid-19 Learning in Lockdown

Published: 18 Jun 2020

ERO is undertaking a programme of work to learn the lessons from the lockdown and to support the education system, schools and early childhood centres to respond to the disruption to education caused by the Covid-19 pandemic. As a first stage of this work, ERO surveyed a sample of students and teachers in primary and secondary schools. This report sets out what we found about their wellbeing and experiences of learning and teaching during the lockdown.

Audience:
Early learning
Education
Parents
Schools
Content type:
Research
Topics:
COVID-19
Wellbeing
Te Ihuwaka | Education Evaluation Centre

A guide to learning in a Covid-19 world - Supporting parents into 2021

Published: 19 Jan 2021

This short guide is for parents of children in early childhood education, and of school-aged children. It covers that we learnt from talking to schools and early childhood education services in 2020 about the impact of Covid-19. It also sets out some recommendations for how parents can continue to support their child’s learning this year.

Audience:
Early learning
Education
Parents
Schools
Content type:
Research
Topics:
COVID-19
Parents
Guides for parents

Education For All Our Children: Embracing Diverse Ethnicities

Published: 15 Mar 2023

As New Zealand’s schools become more diverse, there is an exciting opportunity to look again at what we teach and how we teach. Many schools are already changing to embrace diverse ethnicities, but more change will be needed. This report includes options for change to make Aotearoa New Zealand a great place to learn for our children and young people from ethnic communities.

Audience:
Academics
Education
Parents
Schools
Content type:
Research

What you need to know about teacher aides: A guide for parents and whānau

Published: 30 Nov 2022

Our understandings of how teacher aides can support learners in schools is changing. ERO looked at good teacher aide practice and support. In this guide, we share what we found and some practical information for parents and whānau. This guide will help you to know what to expect from teacher aides who support your child at school.

Audience:
Academics
Education
Parents
Schools
Content type:
Research

Collaboration in Action: Lessons from a Community of Practice

Published: 10 May 2021

This short report accompanies our report Exploring Collaboration in Action: Kahukura Community of Practice.  It looks at the lessons that can be learnt from the Kahukura community of practice, drawing out key lessons on collaboration and providing seven key implications for schools who are interested in collaborating to consider.

Audience:
Academics
Early learning
Education
Schools
Content type:
Research
Topics:
Te Ihuwaka | Education Evaluation Centre
Collaboration
Decision making
English-medium
Evaluation
Guidance
Improvement
Intermediate
Internal evaluation
Knowledge building
Primary
Relationships
School leaders
Schools
Secondary
Students
Teachers | Kaiako
Teaching

Education For All Our Children: Embracing Diverse Ethnicities - Summary

Published: 15 Mar 2023

As New Zealand’s schools become more diverse there is an exciting opportunity to look again at what we teach and how we teach. Many schools are already changing to embrace diverse ethnicities, but more change will be needed. This summary of our Long-Term Insights Briefing highlights options for change to make Aotearoa New Zealand a great place to learn for our children and young people from ethnic communities.

Audience:
Academics
Education
Parents
Schools
Content type:
Research
Topics:
Te Ihuwaka | Education Evaluation Centre

Learning in a Covid-19 World: The Impact of Covid-19 on Teachers and Principals

Published: 06 Dec 2021

This report looks at the impact of Covid-19 on teachers and principals – including how Covid-19 has impacted enjoyment in work and workload. This report also sets out examples of how schools can prepare for 2022 and what supports will be needed for teachers and principals.  

Audience:
Academics
Education
Parents
Schools
Content type:
Research
Topics:
COVID-19
Te Ihuwaka | Education Evaluation Centre

Working together: How teacher aides can have the most impact

Published: 30 Nov 2022

Teacher aides in Aotearoa New Zealand have a wide range of valued roles and responsibilities. We know that they can enhance learner outcomes by drawing on positive relationships, good training, collaborative practices, and cultural expertise. This report looks at what good teacher aide practice and support looks like and sets out four key areas of teacher aide practice that make a difference for learners – as well as what schools can do to set teacher aides up for success.

Audience:
Academics
Education
Parents
Schools
Content type:
Research
Topics:
Te Ihuwaka | Education Evaluation Centre

Learning in a Covid-19 World: The Impact of Covid-19 on Pacific Learners - Summary

Published: 06 May 2022

The disruptions caused by Covid-19 over the last two years have been challenging and long lasting. ERO’s new report, Learning in a Covid-19 World: The Impact of Covid-19 on Pacific Learners, looks closely at the achievement, attendance, mental health and wellbeing, school contexts, and education pathways of Pacific learners over this time. The report shines a light on challenges and shares successful strategies.

Audience:
Education
Schools
Content type:
Research
Topics:
Te Ihuwaka
Te Ihuwaka | Education Evaluation Centre

Overseas Trained Teachers: Adjusting to living and working in New Zealand

Published: 19 Jun 2020

This report serves to shine some light on the experiences of teachers who have come from overseas to teach in New Zealand. It is based on data collected from a voluntary survey of teachers and principals of the school where they are employed.

Audience:
Academics
Education
Schools
Content type:
Research
Topics:
Wellbeing
Teaching
New Zealand Curriculum
Pedagogy