We maintain a positive and safe online environment. Comments on ERO’s social media pages should not exhibit the behaviours set out in Harmful Digital Communications Act 2015 (Subpart 1, section 6) 10 Communication Principles.
Replying to comments can facilitate engagement, provide information, or resolve issues, however our agency is not obligated to reply to comments.
Moderation and deletion of offensive, irrelevant, privacy-violating, or political comments
We may, at our discretion, report, block or ban anyone who posts content or comments, or who breaches the terms of use of a social media channel.
We will hide posts and block repeat posts of this nature.
- Abusive or derogatory comments about others.
- Defamatory, libellous, false or misleading comments.
- Posts containing offensive language.
- Promoting a belief, cause or business for promotion.
- Personal information - about yourself or others, such as private addresses or phone numbers.
- Content that is not relevant to ERO or the work of ERO.
- Content that is political.
Email communications@ero.govt.nz if you have any concerns or questions about our social media engagement.