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Concerns and complaints

Published: 06 Apr 2021

If you are dissatisfied with your experience with us, please let us know. We respond to complaints promptly and treat everyone with courtesy, respect and fairness.

Audience:
Education
Content type:
Basic page

Pacific Strategy 2019-2022

Published: 21 Mar 2019

Our Pacific strategy outlines our role in supporting the improvement of educational outcomes for Pacific learners in Aotearoa. This strategy also describes how we can support the strengthening of our Pacific regional neighbours’ education systems.

Audience:
Academics
Early learning
Education
Māori-medium
Parents
Schools
Content type:
Basic page
Topics:
Pacific
Pacific Strategy
Strategy

W Education Hostel - 27 April 2018

Published: 27 Apr 2018

ERO visited W Education Hostel in February 2018.

Audience:
Education
Parents
Schools
Content type:
Basic page
Topics:
School hostels

Te Ara Poutama Indicators of quality for early childhood education: what matters most

Published: 31 Mar 2021

Te Ara Poutama is the core of Ngā Ara Whai Hui: Quality Framework for Evaluation and Improvement in Early Childhood Services. This is the framework for ERO’s approaches to reviewing early childhood services. The indicators, for outcomes and processes, are a central resource for use by ERO and the services themselves in evaluating quality in early childhood education and identifying where improvement is needed.

Audience:
Early learning
Education
Parents
Content type:
Basic page
Topics:
Te Ara Poutama
Ngā Ara Whai Hua
Indicators

Methodology and Professional Practice

Published: 31 Mar 2021

Develops evaluation tools and frameworks for ERO’s reviews; and develops and supports professional development.

Audience:
Academics
Early learning
Education
Māori-medium
Parents
Schools
Content type:
Basic page

A Great Start? Education for Disabled Children in Early Childhood

Published: 28 Sep 2022

Quality early childhood education (ECE) affects how well disabled children do at school and in life – from academic achievement and earning potential, to health and wellbeing.

Audience:
Academics
Early learning
Education
Parents
Schools
Content type:
Research
Topics:
Te Ihuwaka | Education Evaluation Centre

Framework for Kōhanga Reo reviews

Published: 31 Mar 2021

This framework contains information about the process that the Education Review Office (ERO) uses for managing kōhanga reo reviews. This information forms part of ERO’s standard procedures for reviews of kōhanga reo.

Audience:
Early learning
Education
Māori-medium
Parents
Content type:
Basic page
Topics:
Kōhanga Reo
Standard Procedures
Te Aho Matua

Responding to Covid-19: Supporting Auckland NCEA students - Summary

Published: 25 Aug 2021

This short summary accompanies the full report Responding to the Covid-19 crisis: Supporting Auckland NCEA students. It outlines the key findings from ERO’s evaluation of three Te Kura programmes aimed at supporting Auckland NCEA students following the lockdowns in 2020. This summary briefly lists who these targeted programmes reached, their impact, and lessons for responding to future lockdowns.  

Audience:
Academics
Education
Parents
Schools
Content type:
Research
Topics:
Te Ihuwaka | Education Evaluation Centre
Whānau
COVID-19
English-medium
Learning
Māori
Māori ākonga / learners
Māori and Pacific learners
National Certificate of Educational Achievement (NCEA)
Pasifika
Students
Teaching
Wellbeing

Tū Toa Hostel - 27 April 2018

Published: 27 Apr 2018

ERO visited Tū Toa Hostel in March 2018.

Audience:
Education
Parents
Schools
Content type:
Basic page
Topics:
School hostels

Te Kainga Wānanga - 27 April 2018

Published: 18 Apr 2018

ERO visited Te Kainga Wānanga in March 2018.

Audience:
Education
Parents
Schools
Content type:
Basic page
Topics:
School hostels

Te Kainga Huarahi - 27 April 2018

Published: 27 Apr 2018

ERO visited Te Kainga Huarahi in February 2018.

Audience:
Education
Parents
Schools
Content type:
Basic page
Topics:
School hostels

Working together: How teacher aides can have the most impact - Summary

Published: 30 Nov 2022

Teacher aides can make a real difference for learners. They have a wide range of valued roles and responsibilities, and can enhance learner outcomes by drawing on positive relationships, good training, collaborative practices, and cultural expertise. ERO was commissioned by the Ministry of Education and NZEI Te Riu Roa to find out what good teacher aide practice and support looks like. This summary gives an overview of what we learnt.

Audience:
Academics
Education
Parents
Schools
Content type:
Research
Topics:
Te Ihuwaka | Education Evaluation Centre

Effective Internal Evaluation for Improvement

Published: 12 Feb 2016

This booklet is useful for any organisation interested in internal evaluation for improvement. This overview of the processes and reasoning involved in effective internal evaluation for improvement draws on a previously published resource Effective School Evaluation – How to do and use internal evaluation for improvement (2015).

Audience:
Early learning
Education
Schools
Content type:
Research
Topics:
Evaluation
Internal evaluation

The Key Competencies: Realising the Potential of the New Zealand Curriculum

Published: 22 Nov 2019

This is a companion report to Developing Key Competencies in Students Years 1 to 8. It explores current thinking about the importance of building the capabilities of young people. It outlines what the Key Competencies (KCs) are, why they are important, New Zealand’s journey with thinking about the nature and potential uses of KCs, and where this development fits in the international context.

Audience:
Education
Parents
Schools
Content type:
Research
Topics:
Key competencies
Curriculum
Learning

Students talk about learning in residential care

Published: 01 Jul 2021

ERO looked at the quality of education for students in Oranga Tamariki Care and Protection and Youth Justice residences. During this, ERO talked to students about their learning in residential care. This short and easy to read guide is aimed at students in residential care and contains information on what students like them told us about their learning.

Audience:
Academics
Education
Parents
Schools
Content type:
Research
Topics:
At-risk students
Behavioural needs
Best practice
Boys' education
Child wellbeing
Culture
Education and care services
Education outcomes
Education transitions
Equitable outcomes
Good practice
High needs
Māori
Physical and emotional safety
Priority learners
Raising achievement
Social workers
Teaching
Te reo Māori
Transitions
Vulnerable learners
Wellbeing

Responding to the Covid-19 crisis: Supporting Auckland NCEA students

Published: 25 Aug 2021

In 2020, Auckland students were particularly affected by Covid-19 and extra support was provided to them. Following this, ERO undertook an evaluation of three Te Kura programmes aimed at supporting Auckland NCEA students. This report outlines the findings of this evaluation - including the reach and impact of the programmes, and lessons for future responses.

Audience:
Academics
Education
Parents
Schools
Content type:
Research
Topics:
Te Ihuwaka | Education Evaluation Centre
Whānau
COVID-19
English-medium
Learning
Māori
Māori ākonga / learners
Māori and Pacific learners
National Certificate of Educational Achievement (NCEA)
Pasifika
Students
Teaching
Wellbeing

Code of Conduct

Published: 06 Apr 2021

This code of conduct is for all Education Review Office staff and reinforces the spirit of service that we demonstrate in the way we carry out our work. It outlines expectations of us as public servants to act with professionalism and integrity and to carry out our official duties honestly, faithfully and efficiently, respecting the rights of the public and our colleagues.

Audience:
Academics
Early learning
Māori-medium
Parents
Schools
Content type:
Basic page