How ERO reviews Ngā kōhanga reo

This page explains our review processes for ngā kōhanga reo.

Te Uepū ā-Motu (our Māori review services team) reviews kōhanga reo. Our reports on kōhanga reo are written in te reo Māori and in English.


The framework and indicators we use

We worked with Te Kōhanga Reo National Trust to develop a unique review process that reflects the philosophy of kōhanga reo. The Framework for Kōhanga Reo Reviews explains how we do reviews. And the Evaluation Indicators for Education Reviews in Kōhanga Reo informs how we make our judgements.

Read the Framework for Kōhanga Reo Reviews.

Read the Evaluation Indicators for Education Reviews in Kōhanga Reo.


Our review process for kōhanga reo

We work with you at every stage of the review process. We focus on the quality of education (Strands A and B). And we check how well the environment contributes to the safety and wellbeing of tamariki. Both of these directly affect outcomes for tamariki.

1.  We email you to tell you we’re doing a review

We email you 8 weeks before we visit you for the onsite review. In this email, we include:

  • information on how we review
  • the Guidelines for Kōhanga Whānau Management Assurance Statement and Self Audit Checklists (KWAS).


2. We phone you as we set up the review

Our review coordinator phones kōhanga reo whānau. Together, we discuss the review process, and:

  • start identifying the review priorities
  • confirm details for the whānau hui
  • discuss who will be the kaupapa kaimahi or alternative representative.


3.  You fill out the Licensed Kōhanga Assurance Statement (KWAS)

You need to complete the KWAS before the whānau hui


4.  We meet with you to discuss review priorities in a whānau hui

Whānau can use this hui to identify their focus. Whānau members can speak about different topics.

Whānau suggest priorities for review that:

  • reflect their views
  • show where whānau are performing well
  • highlight possible improvements. 

Our review team arrives as manuhiri (visitors). Our review team will:

  • discuss review priorities with whānau and consider their suggestions
  • tell whānau if we need to change our review focus as a result of our investigations.

At this hui, we also need any documents that help our review. These documents include the completed KWAS.


5.  We refine our review process

After the whānau hui, we begin scoping the review. We use information the kōhanga reo gave us. This includes the completed KWAS and any earlier reports that we may need.

Communication with whānau will continue throughout this stage as needed. Whānau are critical to decisions made about the focus of the review.


6.  We make observations onsite

Throughout the review we continue talking with whānau and discussing our findings.

To gather evidence, our review team:

  • reads whānau documentation
  • talks with kaiako, whānau (as a group or individually) and tamariki
  • observes programmes in action.

Our review team asks questions and uses evaluation indicators to gather and document evidence.


7.  We meet with you to share our findings and discuss recommendations

Our review team meets with whānau to share what we found. We highlight areas of good performance and areas for improvement.

We work with whānau to develop report recommendations. We tell you whether we need to do a follow-up review.

Whānau responsible for following the recommendations in the report need to attend.


8.  We write our report

The written report captures the essence of the dialogue from the final whānau hui. The report identifies:

  • areas of good performance
  • areas for improvement
  • recommendations.

If we do a follow-up review, we discuss that review in the report too. If we do a follow-up review, we discuss that review in the report too.

9.  You give feedback on the draft report

We send you a draft report within 2 weeks of completing our onsite review.

You have 10 working days from the date we email the report to:

  • query the evidence we based our findings on
  • tell us if we made any errors
  • provide additional documents or evidence.

We will consider your response and, where justified by evidence, amend the report.


10.  We publish the report

We confirm the report and email a copy to you within 2 weeks.

We publish the report on our website 2 weeks after we email you the confirmed report.

The audience for ERO reports includes the public and the Government, and those in the early childhood education sector.