1277 Pukuatua Street, Rotorua Central, Rotorua
View on mapAkarangi | Quality Evaluation evaluates the extent to which this early childhood service has the learning and organisational conditions to support equitable and excellent outcomes for all learners. Te Ara Poutama Indicators of quality for early childhood education: what matters most are the basis for making judgements about the effectiveness of the service in achieving equity and excellence for all learners. Judgements are made in relation to the Outcomes Indicators, Learning and Organisational Conditions. The Evaluation Judgement Rubric derived from the indicators, is used to inform ERO’s judgements about this service’s performance in promoting equity and excellence.
ERO’s judgements for Central City Quality Edu-care Ltd are as follows:
Outcome Indicators(What the service knows about outcomes for learners) | Whāngai Establishing |
Ngā Akatoro Domains | |
Learning ConditionsOrganisational Conditions | Whāngai Establishing Whāngai Establishing |
Central City Quality Edu-care Ltd is one of two privately owned services under the same ownership. The owner leads a small team of qualified and unqualified kaiako. Half of the children attending identify as Māori and a small number of children have Pacific heritages. The service’s philosophy values children enjoying learning at their own pace.
Tamariki experience a responsive play-based curriculum that supports their decision-making. The mixed-age learning environment is inclusive and well-resourced. The teaching practices of kaiako enable older tamariki to develop their creativity, understandings about the world around them, emotional and social competencies and oral language. Nurturing, unhurried care interactions support infants’ and toddlers’ physical and emotional wellbeing.
Positive steps have been taken to build culturally responsive teaching practices. Wall displays and some resourcing reflects te ao Māori and the multicultural heritages of children enrolled at the service. Daily experiences that support success for Māori children as Māori, have recently been strengthened. Tamariki experience use of basic te reo Māori and inclusion of aspects of tikanga Māori, such as waiata. Tuakana-teina relationships inclusively promote the learning of younger tamariki alongside their older peers. Experiences that are responsive to Pacific heritages are yet to be integrated into the curriculum provided.
Positive relationships between parents and kaiako provide opportunities for the informal sharing of information about learning at the service and what is happening at home for children. Documenting parent’s aspirations and input and seeking their cultural knowledge is needed to strengthen curriculum planning. Assessment records consistently show the ways tamariki learn, including the development of new skills and understandings, and their progress over time. Assessment documentation aligns well with the learning outcomes in Te Whāriki, the early childhood curriculum.
Relational trust supports kaiako to share knowledge and skills with each other to build the team’s collective capabilities. Evaluation for improvement is being established, with a useful framework utilised to inform research-based shifts in teaching practice. Professional growth cycles are in place and usefully focus on improving teaching approaches. Kaiako are yet to use these improvement processes to monitor and document the impact of changes made, on learning outcomes for tamariki over time.
Governance provides a positive working environment that promotes staff retention and supports ongoing relationships between whānau, tamariki and kaiako. The owner has self-identified that further curriculum leadership is needed to grow the skills and understandings of a mostly unqualified teaching team.
Central City Quality Edu-care Ltd will include the following actions in its Quality Improvement Planning:
Before the review, the staff and management of Central City Quality Edu-care Ltd completed an ERO Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:
During the review, ERO looked at the service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:
All early childhood services are required to promote children's health and safety and to regularly review their compliance with legal requirements.
Patricia Davey
Director of Early Childhood Education (ECE)
6 May 2024
| Early Childhood Service Name | Central City Quality Edu-care Ltd |
| Profile Number | 30192 |
| Location | Rotorua |
| Service type | Education and care service |
| Number licensed for | 27 children, including up to 10 aged under 2 |
| Percentage of qualified teachers | 50-79% |
| Service roll | 28 |
| Review team on site | February 2024 |
| Date of this report | 6 May 2024 |
| Most recent ERO report(s) | Akanuku | Assurance Review, November 2022; Akanuku | Assurance Review, October 2020 |
ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.
Regulatory standards |
ERO’s judgement |
|
Curriculum |
Meeting |
|
Premises and facilities |
Meeting |
|
Health and safety |
Meeting |
|
Governance, management and administration |
Meeting |
Since the onsite visit, the service has provided ERO with evidence that shows it has addressed non‑compliances and is now taking reasonable steps to meet regulatory standards.
Central City Quality Edu-care Ltd is one of two privately owned services in Rotorua. The service provides education and care for a multicultural community, including a small number of Māori learners. The October 2020 report found non-compliances with Health and Safety regulatory requirements.
The service curriculum is inclusive and responsive to children as confident and competent learners. Parents and whānau are provided with opportunities to be involved in decision making about their children’s learning. Adults providing education and care are provided with regular professional development opportunities to support their understanding of children’s learning and development. The curriculum is informed by assessment, planning and evaluation. Children have opportunities to develop knowledge of the cultural heritages of both parties to Te Tiriti o Waitangi.
A sufficient variety and quantity of equipment is provided appropriate to the abilities of children attending. A philosophy guides the service’s operation.
Since the onsite visit, the service has provided ERO with evidence that shows it has addressed the following non-compliances:
a current Fire Evacuation Scheme approved by the New Zealand Fire Service
consideration of hazards must include but is not limited to, all areas as per the licensing criteria list
a written child protection policy that includes a procedure that sets out how the service will respond to suspected child abuse/or neglect.
Licensing Criteria for Early Childhood Education and Care Centres 2008, HS4, HS12, HS31.
The next ERO review is likely to be an Akarangi | Quality Evaluation.
Phil Cowie
Director Review and Improvement Services (Central)
Central Region | Te Tai Pūtahi Nui
2 November 2022
| Early Childhood Service Name | Central City Quality Edu-care Ltd |
| Profile Number | 30192 |
|
Location |
Rotorua |
|
Service type |
Education and care service |
|
Number licensed for |
27 children, including up to 10 aged under 2 |
|
Percentage of qualified teachers |
80-99% |
|
Service roll |
24 |
|
Review team on site |
September 2022 |
|
Date of this report |
2 November 2022 |
|
Most recent ERO report(s) |
Akanuku | Assurance Review, October 2020; Education Review, January 2019 |
All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.
Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.
having its first ERO review – including if it is part of a governing organisation
previously identified as ‘not well placed’ or ‘requiring further development’
that has moved from a provisional to a full licence
that have been re-licenced due to a change of ownership
where an Akanuku | Assurance Review process is determined to be appropriate.
All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:
curriculum
premises and facilities
health and safety practices
governance, management and administration.
As part of an Akanuku | Assurance Review ERO assesses whether the regulatory standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:
emotional safety (including positive guidance and child protection)
physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
suitable staffing (including qualification levels; safety checking; teacher certification; ratios)
relevant evacuation procedures and practices.
As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:
discussions with those involved in the service
consideration of relevant documentation, including the implementation of health and safety systems
observations of the environment/premises, curriculum implementation and teaching practice.
ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.
Regulatory standards | ERO’s judgement |
| Curriculum | Meeting |
| Premises and facilities | Meeting |
| Health and safety | Not meeting |
| Governance, management and administration | Meeting |
At the time of the review, ERO identified non-compliance with regulatory standards that must be addressed.
Central City Quality Edu-care Ltd provides all day education and care. The director, a qualified teacher, supports two centre managers and a small teaching team that includes qualified and unqualified teachers. The March 2019 ERO report found the service required further development to promote positive learning outcomes for children.
Positive and meaningful relationships are evident among children and teachers. The service curriculum is responsive to children as confident and competent learners. The design and layout of the premises support the provision of different types of indoor and outdoor experiences. Regular opportunities are provided for parents to be involved in decision-making concerning their children’s learning, interests and strengths.
Ongoing external development is helping staff to maintain and improve some aspects of the centre. The centre philosophy guides the service’s operation. Strategic and annual plans are in place to lead direction for centre practice.
ERO found areas of non-compliance in the service relating to:
[Licensing Criteria for Early Childhood Education and Care Centres 2008, HS28, HS29]
Since the onsite visit the service provided ERO with evidence that shows it has addressed the following non-compliances:
ERO recommends the Ministry follows up with the service provider to ensure that non-compliances identified in this report are addressed promptly.
The next ERO review of Central City Quality Edu-care Ltd will be in consultation with the Ministry of Education.
Phil Cowie
Director Review and Improvement Services (Central)
Central Region | Te Tai Pūtahi Nui
27 October 2020
| Early Childhood Service Name | Central City Quality Edu-care Ltd |
| Profile Number | 30192 |
| Location | Rotorua |
| Service type | Education and care service |
| Number licensed for | 27 children, including up to 10 aged under 2. |
| Percentage of qualified teachers | 80%+ |
| Service roll | 21 |
| Gender composition | Female 11, Male 10 |
| Ethnic composition | Māori 11, NZ European/Pākehā 5, Other ethnic groups 5 |
| Review team on site | September 2020 |
| Date of this report | 27 October 2020 |
Most recent ERO report(s)
| Education Review January 2019, Education Review March 2016 Education Review May 2013 |
All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.
Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.
All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:
As part of an Akanuku | Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:
As part of an Akanuku | Assurance Review ERO also gathers and records evidence through: