Happy Learning Childcare

Education institution number:
Service type:
Education and Care Service
Not Applicable
Total roll:

4019 Great North Road, Glen Eden, Auckland

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Happy Learning Childcare

ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards

ERO’s judgement



Premises and facilities


Health and safety


Governance, management and administration


Since the onsite visit, the service has provided ERO with evidence that shows it has addressed non-compliances and is now taking reasonable steps to meet regulatory standards.


Happy Learning Childcare is privately owned. The owner is responsible for governance and management and is supported by a qualified centre manager who oversees daily operations. A large number of children enrolled are of Māori or Pacific heritages. This is the first ERO review of this service.

Summary of Review Findings

Adults providing education and care engage in meaningful, positive interactions to enhance children’s learning and nurture reciprocal relationships.

The service’s curriculum is consistent with Te Whāriki, the early childhood curriculum. It is inclusive, and responsive to children as confident and competent learners. Children’s preferences are respected. The curriculum respects and supports the right of each child to be confident in their own culture, and encourages children to understand and respect other cultures.

The curriculum is language rich and acknowledges the unique place of Māori as tangata whenua. Children have opportunities to develop knowledge and an understanding of the cultural heritages of both parties to Te Tiriti o Waitangi.

Key Next Steps

Next steps include:

  • strengthening the extent to which individual children’s learning, interests, whānau and life experiences are captured in assessment, planning and evaluation records

  • evaluating the implementation and effectiveness of the service’s local curriculum.

Action for Compliance

Since the onsite visit, the service has provided ERO with evidence that shows it has addressed the following non-compliance:

  • Ensuring police vetting and safety checking processes meet the requirements of the Children’s Act 2014 (GMA7A).

Next ERO Review

The next ERO review is likely to be an Akarangi | Quality Evaluation.

Patricia Davey
Director of Early Childhood Education (ECE)

15 September 2023

Information About the Service

Early Childhood Service Name

Happy Learning Childcare 

Profile Number 



Glen Eden, Auckland

Service type

Education and care service

Number licensed for

120 children, including up to 20 aged under 2

Percentage of qualified teachers


Service roll


Review team on site

August 2023

Date of this report

15 September 2023

Most recent ERO report(s)

First ERO review of the service

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation

  • previously identified as ‘not well placed’ or ‘requiring further development’

  • that has moved from a provisional to a full licence

  • that have been re-licenced due to a change of ownership

  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum

  • premises and facilities

  • health and safety practices

  • governance, management and administration.

As part of an Akanuku | Assurance Review ERO assesses whether the regulatory standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)

  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)

  • suitable staffing (including qualification levels; safety checking; teacher certification; ratios)

  • relevant evacuation procedures and practices.

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service

  • consideration of relevant documentation, including the implementation of health and safety systems

  • observations of the environment/premises, curriculum implementation and teaching practice.