City Impact Church Childcare - North Shore

Education institution number:
Service type:
Education and Care Service
Not Applicable
Total roll:

790-792 East Coast Rd, Browns Bay, Auckland

View on map

City Impact Church Childcare - North Shore

ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards

ERO’s judgement



Premises and facilities


Health and safety


Governance, management and administration


At the time of the review, ERO found the service was taking reasonable steps to meet regulatory standards.


City Impact Church Childcare is one of four services under the same ownership. A national manager provides governance and organisational support. A registered centre manager leads a team of 18 qualified teachers and 21 unqualified staff. Six age-based rooms cater for children’s different developmental needs.

Summary of Review Findings

The service curriculum is consistent with Te Whāriki, the early childhood curriculum, and a Christian-based philosophy. Teachers providing education and care engage in positive interactions to enhance children’s learning and nurture reciprocal relationships. The practices of adults providing education and care demonstrate an understanding of children’s learning and development, and knowledge of relevant theories and practices in early childhood education.

Leaders and teachers are inclusive, and responsive to children as confident and competent learners. Children’s preferences are respected, and they are involved in decisions about their learning experiences.

The learning environment provides children with a range of experiences and opportunities to enhance and extend their learning and development, both indoors and outdoors, individually and in groups.

Key Next Steps

Next steps include:

  • improving the extent to which children’s assessment information reflects children’s cultures, languages and identity

  • further strengthening the bicultural curriculum to ensure children are given regular opportunities to develop knowledge and understanding of the cultural heritages of both parties to Te Tiriti o Waitangi.


During the review, the service provided ERO with evidence that shows it has addressed the following non-compliance:

  • Having a record of excursions that includes the name of the adults and assessment and management of risk (HS17).

Next ERO Review

The next ERO review is likely to be an Akarangi | Quality Evaluation.                                                                       

Patricia Davey
Director of Early Childhood Education (ECE)

28 June 2023 

Information About the Service

Early Childhood Service Name

City Impact Church Childcare - North Shore

Profile Number



Browns Bay, Auckland

Service type

Education and care service

Number licensed for

150 children, including up to 30 aged under 2

Percentage of qualified teachers


Service roll


Review team on site

May 2023

Date of this report

28 June 2023

Most recent ERO report(s)

First ERO review of the service, Akanuku | Assurance Review

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation

  • previously identified as ‘not well placed’ or ‘requiring further development’

  • that has moved from a provisional to a full licence

  • that have been re-licenced due to a change of ownership

  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum

  • premises and facilities

  • health and safety practices

  • governance, management and administration.

As part of an Akanuku | Assurance Review ERO assesses whether the regulatory standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)

  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)

  • suitable staffing (including qualification levels; safety checking; teacher certification; ratios)

  • relevant evacuation procedures and practices.

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service

  • consideration of relevant documentation, including the implementation of health and safety systems

  • observations of the environment/premises, curriculum implementation and teaching practice.