Star Educare

Education institution number:
Service type:
Education and Care Service
Not Applicable
Total roll:

98 East Tamaki Road, Papatoetoe, Auckland

View on map

ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards

ERO’s judgement



Premises and facilities


Health and safety


 Governance, management and administration


Since the onsite visit the service has provided ERO with evidence that shows it has addressed non-compliances and is now taking reasonable steps to meet regulatory standards.


Star Educare is a new purpose-built centre established in June 2019. A centre leader is responsible for the teaching team that includes five qualified teachers and two unqualified staff. The centre has a learning space for infants and another two areas for children aged two to five years. The operations manager oversees daily operations.

Summary of Review Findings

The curriculum acknowledges and reflects the unique place of Māori as tangata whenua. It respects and supports the right of each child to be confident in their own culture and encourages children to understand and respect other cultures.

A sufficient quantity and variety of (indoor and outdoor) furniture and equipment are provided that are appropriate for the learning and abilities of children attending. Children have a range of experiences and opportunities to extend their learning and development. Positive steps are taken to respect and acknowledge the aspirations held by parents and whānau for their children.

Key Next Steps

Next steps include:

  • developing, assessing and evaluating a local curriculum that prioritises the things that are important to children, their families, and the wider community
  • increasing teachers’ use of te reo Māori in their conversations with children.


Since the onsite visit the service has provided ERO with evidence that shows it has addressed the following non-compliances:

  • monitoring that water stored in any hot water cylinder is kept at a temperature of at least 60°C (HS14)
  • ensuring the outdoor activity space is safe, well-drained and suitably surfaced for a variety of activities (PF13).

Next ERO Review

The next ERO review is likely to be an Akarangi | Quality Evaluation.

Steve Tanner
Director Review and Improvement Services (Northern)
Northern Region | Te Tai Raki

16 June 2021 

Information About the Service

Early Childhood Service Name Star Educare
Profile Number 47688
Location Papatoetoe, Auckland

Service type

Education and care service

Number licensed for

55 children, including up to 15 aged under 2

Percentage of qualified teachers


Service roll


Ethnic composition

Indian 33
Fijian Indian 6
Samoan 4
other ethnic groups 5

Review team on site

April 2021

Date of this report

16 June 2021

Most recent ERO report(s)

First ERO review of the service

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation
  • previously identified as ‘not well placed’ or ‘requiring further development’
  • that has moved from a provisional to a full licence
  • that have been re-licenced due to a change of ownership
  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

As part of an Akanuku | Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
  • evacuation procedures and practices for fire and earthquake.

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service
  • consideration of relevant documentation, including the implementation of health and safety systems
  • observations of the environment/premises, curriculum implementation and teaching practice.