Laugh Observe Learn Early Childhood Educare

Education institution number:
Service type:
Education and Care Service
Not Applicable
Total roll:

400 St Aubyn Street East, Parkvale-Napier/Hastings, Hastings

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ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards
ERO’s judgement



Premises and facilities


Health and safety


Governance, management and administration


At the time of the review, ERO found the service was taking reasonable steps to meet regulatory standards.


Laugh Observe Learn Early Childhood Educare is a privately owned service that opened in December 2018. A new centre manager, appointed in January 2020, is responsible for day-to-day operation. Children play in three separate rooms organised approximately by age. This is the first ERO review of the service.

Summary of Review Findings

Children experience a curriculum informed by assessment and planning for learning. Teachers demonstrate an understanding of children’s interests, whānau and life contexts, and apply knowledge of learning and development to their teaching.

The purpose-built service includes spaces for a range of learning experiences appropriate for the children attending. There are safe and comfortable spaces for children not yet walking to lie and move and be protected from more mobile children.

Systems and processes are in place to support the service to be effectively governed and managed. Some recent improvements have been made to reasonably promote the good health and safety of enrolled children.

Actions for Compliance

Since the onsite visit the service has provided ERO with evidence that shows it has addressed the following non-compliances:

  • obtaining the signature of the Person Responsible on excursion records to indicate approval
  • older children being able to independently access water
  • consistently obtaining written authority from parents for the administration of medication, as well as recording and gaining parent acknowledgement of its administration.

[Licensing Criteria for Early Childhood Education and Care Centres 2008, HS17, HS21, HS28]

Next ERO Review

The next ERO review is likely to be an Akarangi | Quality Evaluation.

Phil Cowie

Director Review and Improvement Services (Central)

Central Region | Te Tai Pūtahi Nui

30 October 2020

Information About the Service

Early Childhood Service Name

Laugh Observe Learn Early Childhood Educare

Profile Number



Parkvale, Hastings

Service type

Education and care service

Number licensed for

65 children, including up to 20 aged under 2.

Percentage of qualified teachers


Service roll


Gender composition

Male 30, Female 32.

Ethnic composition

Māori 14
NZ European/Pākehā 23
Indian 11
Pacific, 5
British/Irish 5
Other ethnic groups 4

Review team on site

September 2020

Date of this report

30 October 2020

Most recent ERO report(s)

First ERO review of the service.

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation
  • previously identified as ‘not well placed’ or ‘requiring further development’
  • that has moved from a provisional to a full licence
  • that have been re-licenced due to a change of ownership
  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

As part of an Akanuku | Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
  • evacuation procedures and practices for fire and earthquake.

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service
  • consideration of relevant documentation, including the implementation of health and safety systems
  • observations of the environment/premises, curriculum implementation and teaching practice.