Educare Pokeno

Education institution number:
Service type:
Education and Care Service
Not Applicable
Total roll:

66 Pokeno Road, Pokeno

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Educare Pokeno

ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards

ERO’s judgement



Premises and facilities


Health and safety


Governance, management and administration


Since the onsite visit the service has provided ERO with evidence that shows it has addressed  non-compliances and is now taking reasonable steps to meet regulatory standards.


Educare Pokeno is a new purpose-built service which opened in February 2019. The community is ethnically diverse. The service is situated in a semi-rural area. The centre manager leads a team of nine qualified teachers and four support staff. A general manager and regional manager provide governance and management support. This is the first review of this service.

Summary of Review Findings

The service curriculum is consistent with the Te Whāriki, the early childhood curriculum. Regular opportunities are provided for parents to communicate with adults providing education and care about their child, and to share specific evidence of the child’s learning. The design and layout of the premises support the provision of different types of indoor and outdoor experiences.

Information and guidance is sought from agencies and services to enable adults providing education and care to work with children and their parents.

Internal evaluation processes have supported the service to better meet their regulatory obligations to implement health and safety practices.

Actions for Compliance

Since the onsite visit the service has provided ERO with evidence that shows it has addressed the following non-compliances:

  • ensuring a procedure for monitoring children’s sleep is displayed and implemented (HS9)
  • carrying out earthquake drills on at least a three-monthly basis (HS8)
  • consistently recording evidence of parental acknowledgement when medication has been administered to a child (HS28).

Next ERO Review

The next ERO review is likely to be an Akarangi | Quality Evaluation.

Steve Tanner
Director Review and Improvement Services (Northern)
Northern Region | Te Tai Raki
25 February 2021 

Information About the Service

Early Childhood Service Name Educare Pokeno
Profile Number 47602
Location Pokeno

Service type

Education and care service

Number licensed for

120 children, including up to 30 aged under 2.

Percentage of qualified teachers


Service roll


Ethnic composition

Māori 17%
NZ European/Pākehā 51%
Indian 10%
Pacific 8%
Chinese 8%
other ethnic groups 6%

Review team on site

November 2020

Date of this report

25 February 2021

Most recent ERO report(s)

First ERO review of the service

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation
  • previously identified as ‘not well placed’ or ‘requiring further development’
  • that has moved from a provisional to a full licence
  • that have been re-licenced due to a change of ownership
  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist.  In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

As part of an Akanuku | Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
  • evacuation procedures and practices for fire and earthquake.

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service
  • consideration of relevant documentation, including the implementation of health and safety systems
  • observations of the environment/premises, curriculum implementation and teaching practice.