Kids Count Lenore Rd

Education institution number:
47363
Service type:
Education and Care Service
Definition:
Not Applicable
Total roll:
163
Telephone:
Address:

46 Lenore Road, Mangere, Auckland

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ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards

ERO’s judgement

Curriculum

Meeting

Premises and facilities

Meeting

Health and safety

Meeting

Governance, management and administration

Meeting

At the time of the review, ERO found the service was taking reasonable steps to meet regulatory standards.

Background

Kids Count Lenore Rd is one of seven privately owned services. The owner plays a governance and support role. Children from infants to school age attend. There have been some changes in staff.  Since the July 2019 ERO review, non-compliances related to curriculum and governance licensing criteria have been addressed.

Summary of Review Findings

The service’s curriculum acknowledges and reflects the unique place of Māori as tangata whenua. Children have opportunities to hear te reo Māori and experience aspects of te ao Māori. The curriculum supports children to be confident in their own language and culture and to develop understanding and respect for other cultures. Kaiako engage in meaningful, positive interactions to enhance children’s learning and nurture reciprocal relationships.

The centre’s design and layout support the provision and supervision of different types of indoor and outdoor experiences to meet the needs of the different age groups attending. The service has sound systems for monitoring health and safety. 

Key Next Steps

Next steps include improving individual assessment, planning and evaluation, so that this better shows:

  • children’s progress in their learning over time
  • how parents’ and whānau aspirations for their children are gathered and responded to
  • acknowledgement of individual children’s cultures and languages in learning stories.

Since the onsite visit the service has provided ERO with evidence that shows it has addressed the following non-compliance:

  • ongoing safety checking of staff every three years and recording outcomes of risk assessment to be assured that all workers who have access to children are safety checked in accordance with the Children’s Act 2014.

Licensing Criteria for Early Childhood Education and Care Services 2008: GMA7A.

Next ERO Review

The next ERO review is likely to be an Akarangi | Quality Evaluation.

Dr Lesley Patterson
Director Review and Improvement Services (Southern)
Southern Region | Te Tai Tini

1 July 2021 

Information About the Service

Early Childhood Service Name Kids Count Lenore Rd
Profile Number 47363
Location Mangere, Auckland

Service type

Education and care service

Number licensed for

120 children, including up to 20 aged under 2.

Percentage of qualified teachers

80%+

Service roll

131

Ethnic composition

Māori 36, Tongan 26, Samoan 22, Rarotonga 14, Niuean 6, Cook Island 4, NZ European/Pākehā 3, Other ethnicities 20

Review team on site

May 2021

Date of this report

1 July 2021

Most recent ERO report(s)

Akanuku |Assurance Review, July 2019.

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation
  • previously identified as ‘not well placed’ or ‘requiring further development’
  • that has moved from a provisional to a full licence
  • that have been re-licenced due to a change of ownership
  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

As part of an Akanuku | Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
  • evacuation procedures and practices for fire and earthquake.

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service
  • consideration of relevant documentation, including the implementation of health and safety systems
  • observations of the environment/premises, curriculum implementation and teaching practice.

ERO’s judgement

Regulatory standards

Curriculum

Not meeting

Premises and facilities

Meeting

Health and safety

Meeting

Governance, management and administration

Not meeting

At the time of the review, ERO identified non-compliance with regulatory standards that must be addressed.

Background

This is the first ERO review of Kids Count Lenore Rd, which is part of the Kids Count organisation. Most of the children have Māori or Pacific heritage. The service employs a manager and 12 qualified teachers, including a supervisor and four team leaders. The staff includes several support staff, including teacher aides, a family liaison officer and a cook.

Summary of review findings

Systems for assessment, curriculum design and evaluation are in place, and the documented programme is informed by Te Whāriki, the early childhood curriculum.

Leaders and teachers regularly communicate with parents to share information about children’s learning, and encourage their involvement in decision-making.

Actions for compliance

ERO found areas of non-compliance in the service relating to:

  • meaningful and positive interactions to enhance children’s learning and nurture reciprocal relationships

  • all workers who have access to children are safety checked in accordance with the Children’s Act 2014.

Licensing Criteria for Early Childhood Education and Care Centres 2008, C3, GMA7A

Recommendation to Ministry of Education

ERO recommends the Ministry follows up with the service provider to ensure that non-compliances identified in this report are addressed promptly.

Next ERO Review

The next ERO review of Kids Count Lenore Rd will be in consultation with the Ministry of Education.

Steve Tanner

Director Review and Improvement Services Northern

Northern Region

1 July 2019

Information about the service

Early Childhood Service Name

Kids Count Lenore Rd

Profile Number

47363

Location

Mangere, Auckland

Service type

Education and care service

Number licensed for

120 children, including up to 20 aged under 2 years

Percentage of qualified teachers

80%+

Reported ratios of staff to children

Under 2

1:4 - Better than regulatory standards

Over 2

1:8 - Better than regulatory standards

Service roll

164

Gender composition

Girls 52% Boys 48%

Ethnic composition

Māori 31%

Samoan 23%

Māori Cook Island15%

Tongan 12%

Fijian 5%

Indian 5%

Niuean 4%

other ethnic groups 5%

Review team on site

April 2019

Date of this report

1 July 2019

Most recent ERO report(s)

First ERO review of the service

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include:

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Assurance Review process in any service:

  • having its first ERO review – including if it is part of a governing organisation

  • previously identified as ‘not well placed’ or ‘requiring further development’

  • that has moved from a provisional to a full licence

  • that have been re-licenced due to a change of ownership

  • where an Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum

  • premises and facilities

  • health and safety practices

  • governance, management and administration.

As part of an Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)

  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)

  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)

  • evacuation procedures and practices for fire and earthquake.

As part of an Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service

  • consideration of relevant documentation, including the implementation of health and safety systems

  • observations of the environment/premises, curriculum implementation and teaching practice.