Akoteu Sia-ae-toutaiola

Education institution number:
46676
Service type:
Education and Care Service
Definition:
Tongan ECE service
Total roll:
17
Telephone:
Address:

12 Claude Ave, Papatoetoe, Auckland

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Akoteu Sia-ae-toutaiola

ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards

ERO’s judgement

Curriculum

Meeting

Premises and facilities

Meeting

Health and safety

Not meeting

Governance, management and administration

Not meeting

At the time of the review, ERO identified areas of non-compliance with regulatory standards that are an unacceptable risk to children.

Background

Akoteu Sia Ae Toutaiola is a privately owned service opened in 2015. The centre manager is supported by a teaching team of three qualified teachers and two unqualified staff members. The centre is governed by a management team of four directors.

Summary of Review Findings

The practices of adults providing education and care demonstrate an understanding of children’s learning and development, and knowledge of relevant theories and practices in early childhood education. The service provides a language-rich environment that supports children’s learning.

Centre leaders should continue to monitor and review all policies and procedures to ensure that the service meets the requirements of the licensing criteria.

Actions for Compliance

ERO found areas of non-compliance in the service relating to:

  • ensuring that adult-to-child ratios meet regulatory requirements
  • adults providing education and care carry out relevant emergency drills with children on an at least a three-monthly basis
  • water stored in a hot water cylinder is kept at a temperature of at least 60° Celsius  
  • a written child protection policy that meets the requirements of the Children’s Act 2014
  • all children’s workers who have access to children are safety checked in accordance with the Children’s Act 2014.

Education (Early Childhood Services) Regulations 2008, 44 (1b); Licensing Criteria for Early Childhood Education and Care Centres, HS8, HS14, HS31, GMA7A.

Since the onsite visit the service has provided ERO with evidence that shows it has addressed the following non-compliances:

  • a tempering valve or other accurate means of limiting hot water temperature is installed PF24
  • hazards to the safety of children are eliminated HS12
  • the temperature of warm water delivered from taps that are accessible to children is no higher than 40° Celsius HS13.

Recommendation to Ministry of Education

ERO recommends that the Ministry reassess the licence issued to this service provider. ERO will not undertake a further review of this service until the Ministry of Education is satisfied that the service meets regulatory standards.

Next ERO Review

The next ERO review will be in consultation with the Ministry of Education.

Phil Cowie

Acting Director Review and Improvement Services (Northern)

Northern Region | Te Tai Raki

19 November 2021 

Information About the Service

Early Childhood Service Name

Akoteu Sia-ae-Toutaiola

Profile Number

46676

Location

Papatoetoe, Auckland

Service type

Education and care service

Number licensed for

40 children, including up to 12 aged under 2

Percentage of qualified teachers

50-79%

Service roll

27

Ethnic composition

Māori 2, Tongan 17, Samoan 7, other ethnic groups 1

Review team on site

26 July 2021

Date of this report

19 November 2021

Most recent ERO report(s)

Education Review, May 2017

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation
  • previously identified as ‘not well placed’ or ‘requiring further development’
  • that has moved from a provisional to a full licence
  • that have been re-licenced due to a change of ownership
  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

As part of an Akanuku | Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
  • evacuation procedures and practices for fire and earthquake.

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service
  • consideration of relevant documentation, including the implementation of health and safety systems
  • observations of the environment/premises, curriculum implementation and teaching practice.

Akoteu Sia-ae-toutaiola - 22/05/2017

1 Evaluation of Akoteu Sia-ae-toutaiola

How well placed is Akoteu Sia-ae-toutaiola to promote positive learning outcomes for children?

Not well placed

Requires further development

Well placed

Very well placed

ERO's findings that support this overall judgement are summarised below.

Background

Akoteu Sia-ae-toutaiola, is a privately owned total immersion Tongan centre that offers full-day education and care for children from three months to school age. The centre opened in 2015 in a purpose built facility in Papatoetoe. It is licensed for 40 children including 12 children under two years of age. This is the centre's first ERO report.

Most of the children are of Tongan heritage. The centre promotes a strong philosophy of Tongan values and Christian beliefs within a culturally appropriate learning environment. Tongan language, culture and identity are valued and promoted. Importance is placed on supporting children to thrive as competent, confident learners and communicators.

The owners/directors are actively involved in centre governance and leadership. They work closely with the centre manager and administrator to progress the centre's strategic plan. The manager is responsible for overall daily centre operations and works closely with the five teachers and the administrator.

Together with parents, families and the wider Tongan community, the centre directors and leaders have developed strong networks with their community and surrounding schools.

The Review Findings

The centre's philosophy is well enacted and aligns with Te Whāriki, the early childhood curriculum. There is a strong commitment to the shared vision. Tongan beliefs and Christian values underpin the centre's culture. Parents promote the centre's philosophy in the wider Tongan community.

The welcoming and well managed environment offers indoor and outdoor areas that invite children to create, be curious and engage in learning. There are well considered spaces that reflect curriculum areas such as science, mathematics, art, literacy and computer technology. Culturally rich learning environments invite children and their families to learn and play together. Infants and toddlers enjoy their own spacious indoor and outdoor spaces to play at their own pace.

Children at the centre are becoming confident in their identity as Tongan in Aotearoa New Zealand. Children from other ethnic backgrounds also enjoy a sense of belonging and are happy in the environment. They are encouraged to be independent, and socially and culturally competent. Most children take responsibility and are actively involved in centre routines.  

Respect is integral to the culture of the centre. Most teachers are fluent Tongan speakers and use the language to build positive and respectful relationships with children and their families. Teachers model trusting and positive interactions for children.

Skilful, intentional teaching supports children to engage in positive responses with each other and with teachers. The teaching team has developed useful planning and assessment systems. Teachers regularly meet to discuss programme plans.

The curriculum is responsive to children's interests and strengths and promotes culturally rich activities and experiences. Developing a bicultural partnership is a focus for teachers and this aligns well with the Tongan programme.

Good relationships have been established with local schools. Children are well supported as they transition into and out of the centre, and on to school.

The manager provides high quality leadership and models high expectations for staff. Positive relationships underpin successful team building and a harmonious working environment for adults. Staff are encouraged to lead in many areas and roles and responsibilities are understood within a cultural context and family values.

Professional learning opportunities are prioritised from staff development goals and centre strategic goals. A personalised appraisal process encourages teacher growth and reflection. Strategic planning supports the centre to achieve its vision. Internal evaluation is well understood by leaders and used to make ongoing sustainable improvements.

There is a shared recognition that parents' involvement is important and partnerships with parents and families are developing well. Teachers use deliberate strategies to consider and respond to parents’ aspirations and perspectives. Parents' expectations that their children will be successful growing up in Aotearoa drive the centre's focus on continued positive outcomes for all children.

Key Next Steps

Centre leaders agree that they should continue to use robust internal evaluation to make ongoing improvements. Key focus areas for evaluation include:

  • the extent to which the environment and programmes provide physical challenges for children
  • how effectively teaching practices promote positive outcomes for children
  • monitoring progress towards strategic goals. 

Management Assurance on Legal Requirements

Before the review, the staff and management of Akoteu Sia-ae-toutaiola completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

During the review, ERO looked at the service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; police vetting; teacher registration; ratios)
  • evacuation procedures and practices for fire and earthquake.

All early childhood services are required to promote children's health and safety and to regularly review their compliance with legal requirements.

Next ERO Review

When is ERO likely to review the service again?

The next ERO review of Akoteu Sia-ae-toutaiola will be in three years. 

Steffan Brough
Deputy Chief Review Officer Northern (Acting)

22 May 2017 

The Purpose of ERO Reports

The Education Review Office (ERO) is the government department that, as part of its work, reviews early childhood services throughout Aotearoa New Zealand. ERO’s reports provide information for parents and communities about each service’s strengths and next steps for development. ERO’s bicultural evaluation framework Ngā Pou Here is described in SECTION 3 of this report. Early childhood services are partners in the review process and are expected to make use of the review findings to enhance children's wellbeing and learning. 

2 Information about the Early Childhood Service 

Location

Papatoetoe, Auckland

Ministry of Education profile number

46676

Licence type

Education & Care Service

Licensed under

Education (Early Childhood Services) Regulations 2008

Number licensed for

40 children, including up to 12 aged under 2

Service roll

31

Gender composition

Boys      23
Girls       13

Ethnic composition

Tongan
Samoan
Cook Islands Māori
Indian

30
  3
  2
  1

Percentage of qualified teachers

0-49%       50-79%       80%+

Based on funding rates

80% +

Reported ratios of staff to children

Under 2

1:3

Better than minimum requirements

Over 2

1:7

Better than minimum requirements

Review team on site

April 2017

Date of this report

22 May 2017

Most recent ERO report(s) 

No previous ERO reports

3 General Information about Early Childhood Reviews

ERO’s Evaluation Framework

ERO’s overarching question for an early childhood education review is ‘How well placed is this service to promote positive learning outcomes for children?’ ERO focuses on the following factors as described in the bicultural framework Ngā Pou Here:

  • Pou Whakahaere – how the service determines its vision, philosophy and direction to ensure positive outcomes for children
  • Pou Ārahi – how leadership is enacted to enhance positive outcomes for children
  • Mātauranga – whose knowledge is valued and how the curriculum is designed to achieve positive outcomes for children
  • Tikanga whakaako – how approaches to teaching and learning respond to diversity and support positive outcomes for children.

Within these areas ERO considers the effectiveness of arotake – self review and of whanaungatanga – partnerships with parents and whānau. 

ERO evaluates how well placed a service is to sustain good practice and make ongoing improvements for the benefit of all children at the service.

A focus for the government is that all children, especially priority learners, have an opportunity to benefit from quality early childhood education. ERO will report on how well each service promotes positive outcomes for all children, with a focus on children who are Māori, Pacific, have diverse needs, and are up to the age of two.

For more information about the framework and Ngā Pou Here refer to ERO’s Approach to Review in Early Childhood Services.

ERO’s Overall Judgement and Next Review

The overall judgement that ERO makes and the timing of the next review will depend on how well placed a service is to promote positive learning outcomes for children. The categories are:

  • Very well placed – The next ERO review in four years
  • Well placed – The next ERO review in three years
  • Requires further development – The next ERO review within two years
  • Not well placed - The next ERO review in consultation with the Ministry of Education

ERO has developed criteria for each category. These are available on ERO’s website.

Review Coverage

ERO reviews are tailored to each service’s context and performance, within the overarching review framework. The aim is to provide information on aspects that are central to positive outcomes for children and useful to the service.