Alphabet Academy Cloverlea

Education institution number:
45868
Service type:
Education and Care Service
Definition:
Not Applicable
Total roll:
44
Telephone:
Address:

237 Tremaine Avenue, Cloverlea, Palmerston North

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Alphabet Academy Cloverlea

ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards

ERO’s judgement

CurriculumMeeting
Premises and facilitiesMeeting
Health and safetyMeeting
Governance, management and administrationMeeting

Since the onsite visit, the service has provided ERO with evidence that shows it has addressed non-compliances and is now taking reasonable steps to meet regulatory standards.

Background

Alphabet Academy Cloverlea is one of two services governed by the Vision Community Trust. A new centre manager has been appointed and leads a team of seven staff across two aged-based areas. Of those children enrolled, a third identify as Māori. The service philosophy prioritises a Christian-based approach.  

Summary of Review Findings

The service’s approach is consistent with Te Whāriki, the early childhood curriculum. Children’s preferences and contributions to decisions about their learning are respected. Positive steps are taken to acknowledge the aspirations held by parents and whānau for their children. 

A range of experiences and opportunities are provided to children to enhance and extend their learning and development. The curriculum acknowledges Māori as tangata whenua. Children have opportunities to develop knowledge and an understanding of the cultural heritages of both parties to Te Tiriti o Waitangi.

Key Next Step 

A key next step is to:

  • Strengthen opportunities for children to see and hear their languages and cultures reflected through the daily programme and documented assessment.

Action for Compliance 

Since the onsite visit, the service has provided​ ERO with evidence that shows it has addressed the following non-compliance: 

  • ensuring daily checks of equipment, premises and facilities for hazards to children include all areas required by the licensing criterion.

[Licensing Criteria for Early Childhood Education and Care Centres 2008, HS12]

Next ERO Review 

The next ERO review is likely to be an Akarangi | Quality Evaluation. 

Patricia Davey
Director of Early Childhood Education (ECE)

7 February 2024 

Information About the Service

Early Childhood Service NameAlphabet Academy Cloverlea
Profile Number45868
LocationCloverlea, Palmerston North
Service typeEducation and care service
Number licensed for50 children, including up to 16 aged under 2
Percentage of qualified teachers 80-99%
Service roll54
Review team on siteDecember 2023
Date of this report7 February 2024
Most recent ERO report(s)Akanuku | Assurance Review, July 2022; Education Review, March 2019

General Information about Assurance Reviews 

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate. 

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation
  • previously identified as ‘not well placed’ or ‘requiring further development’
  • that has moved from a provisional to a full licence
  • that have been re-licenced due to a change of ownership
  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

As part of an Akanuku | Assurance Review ERO assesses whether the regulatory standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; safety checking; teacher certification; ratios)
  • relevant evacuation procedures and practices.

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service
  • consideration of relevant documentation, including the implementation of health and safety systems
  • observations of the environment/premises, curriculum implementation and teaching practice. 

Alphabet Academy Cloverlea

ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards

ERO’s judgement

Curriculum

Meeting

Premises and facilities

Meeting

Health and safety

Meeting

Governance, management and administration

Meeting

Since the onsite visit, the service has provided ERO with evidence that shows it has addressed non-compliances and is now taking reasonable steps to meet regulatory standards.

Background

Alphabet Academy Cloverlea is one of two early learning services under the Vision Community Trust umbrella and governed by a board. Day to day management of the centres is the responsibility of the managing director. In 2021 the centre regained its full license, and a new head teacher was appointed.

Summary of Review Findings

Children are involved in making decisions about their own learning. The service’s curriculum provides a range of experiences and opportunities to enhance and extend their learning - both indoors and outdoors, individually and in groups. Children experience positive, reciprocal interactions with adults.

Children experience a curriculum that is consistent with Te Whariki, the early childhood curriculum. Their interests, strengths and capabilities are responded to by the teachers. Strategies are in place to involve parents and whānau in their children’s learning.

Strategic and annual goals, plans and policies guide centre practices.

Key Next Steps

Next steps include:

  • increase opportunities that children have to hear and speak te reo Māori in meaningful learning contexts

  • strengthen the extent to which information documented about children’s learning reflects their culture, language and identity.

Actions for Compliance

Since the onsite visit, the service has provided ERO with evidence that shows it has addressed the following non-compliances:

  • adults providing education and care are familiar with lockdown drills and have carried out these with children (HS8).

Next ERO Review

The next ERO review is likely to be an Akarangi | Quality Evaluation.

Phil Cowie
Director Review and Improvement Services (Central)
Central Region | Te Tai Pūtahi Nui

13 July 2022 

Information About the Service

Early Childhood Service Name Alphabet Academy Cloverlea
Profile Number 45868
Location Palmerston North

Service type

Education and care service

Number licensed for

50 children, including up to 16 aged under 2

Percentage of qualified teachers

80-99%

Service roll

47

Ethnic composition

Māori 10, NZ European/Pākehā 23, Pacific 6, Other ethnic groups 8

Review team on site

May 2022

Date of this report

13 July 2022

Most recent ERO

Education Review, March 2019; Education Review, April 2016

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation

  • previously identified as ‘not well placed’ or ‘requiring further development’

  • that has moved from a provisional to a full licence

  • that have been re-licenced due to a change of ownership

  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum

  • premises and facilities

  • health and safety practices

  • governance, management and administration.

As part of an Akanuku | Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)

  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)

  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)

  • evacuation procedures and practices for fire and earthquake.

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service
  • consideration of relevant documentation, including the implementation of health and safety systems
  • observations of the environment/premises, curriculum implementation and teaching practice.