Central City Quality Edu-care (Pukaki St)

Education institution number:
40265
Service type:
Education and Care Service
Definition:
Not Applicable
Total roll:
23
Telephone:
Address:

1151 Pukaki, Rotorua Central, Rotorua

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Central City Quality Edu-care (Pukaki St)

1 ERO’s Judgements

Akarangi | Quality Evaluation evaluates the extent to which this early childhood service has the learning and organisational conditions to support equitable and excellent outcomes for all learners. Te Ara Poutama Indicators of quality for early childhood education: what matters most are the basis for making judgements about the effectiveness of the service in achieving equity and excellence for all learners. Judgements are made in relation to the Outcomes Indicators, Learning and Organisational Conditions. The Evaluation Judgement Rubric derived from the indicators, is used to inform ERO’s judgements about this service’s performance in promoting equity and excellence.

ERO’s judgements for Central City Quality Edu-care (Pukaki St) are as follows:

Outcome Indicators

(What the service knows about outcomes for learners)

Whakaū Embedding

Ngā Akatoro Domains

 
Learning Conditions
Organisational Conditions
Whakaū Embedding
Whāngai Establishing

2 Context of the Service

Central City Quality Edu-care (Pukaki St) is one of two privately owned services under the same ownership. The supervisor leads a small team of qualified and unqualified kaiako. Under a third of tamariki enrolled are Māori and a small number have Pacific heritages. The philosophy places value on promoting children’s wellbeing and wairua.

3 Summary of findings

Tamariki are empowered in an inclusive environment that supports their developing social competence and emotional wellbeing. Kaiako have formed positive relationships with tamariki and promote their independence and engagement through a range of curriculum experiences. Routines provide a sense of security for tamariki in being able to predict what will happen next. Leaders and kaiako utilise external support agencies to support the learning of tamariki with additional needs. Infants and toddlers benefit from a key teacher approach which provides nurturing and individualised care for their physical and emotional needs.

Strategies that support success for tamariki Māori as Māori are well integrated. The dual heritages of Aotearoa New Zealand are visible in the environment and the curriculum. All kaiako include basic te reo Māori and aspects of tikanga Māori as part of their daily teaching practice. They work collaboratively to facilitate the kaitiakitanga programme for older tamariki, which promotes positive learning dispositions and understandings of te ao Māori through play. They are yet to implement a curriculum that is similarly responsive to the cultures and languages of Pacific learners or children from diverse ethnicities.

The learning outcomes from Te Whārikithe early childhood curriculum, are interwoven throughout curriculum assessment, planning and evaluation. Assessment information shows tamariki as capable learners who make progress over time. The learning aspirations of parents/whānau for their children’s learning are gathered and are being used to inform learning goals for individual tamariki.

Relational trust supports kaiako to share knowledge and skills with each other to build the team’s collective capabilities. The professional growth cycle process and external professional development focus on improving teaching practices.

Leaders and kaiako continue to improve their internal evaluation process. This is helping them to evaluate how well their curriculum is achieving their learning priorities for tamarikiKaiako are yet to use these improvement processes to monitor and document the impact of changes made, on learning outcomes for tamariki. Governance provides a positive working environment that promotes staff retention and supports ongoing relationships between whānau, tamariki and kaiako.

4 Improvement actions

Central City Quality Edu-care (Pukaki St) will include the following actions in its Quality Improvement Planning:

  • Improve internal evaluation processes so that leaders and kaiako monitor how improvement actions or changes made, have impacted on learning outcomes for tamariki over time.
  • Grow kaiako understandings and knowledge of how to recognise and respond to the identities, languages and cultures of all tamariki, their parents and whānau.

5 Management Assurance on Legal Requirements

Before the review, the staff and management of Central City Quality Edu-care (Pukaki St) completed an ERO Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

During the review, ERO looked at the service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; safety checking; teacher registration; ratios)
  • relevant evacuation procedures and practices.

All early childhood services are required to promote children's health and safety and to regularly review their compliance with legal requirements.

Patricia Davey
Director of Early Childhood Education (ECE)

 6 May 2024 

6 About the Early Childhood Service 

Early Childhood Service NameCentral City Quality Edu-care (Pukaki St)
Profile Number 40265
LocationRotorua
Service type Education and care service
Number licensed for 35 children, including up to 10 aged under 2
Percentage of qualified teachers 80-99%
Service roll25
Review team on siteFebruary 
Date of this report6 May 2024
Most recent ERO report(s)Akanuku | Assurance Review, November 2022; Akanuku | Assurance Review, October 2020

Central City Quality Edu-care (Pukaki St)

ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards

ERO’s judgement

Curriculum

Meeting

Premises and facilities

Meeting

Health and safety

Meeting

Governance, management and administration

Meeting

Since the onsite visit, the service has provided ERO with evidence that shows it has addressed non‑compliances and is now taking reasonable steps to meet regulatory standards.

Background

Central City Quality Edu-care (Pukaki St) is one of two privately owned services in Rotorua. Over a third of the roll identify as Māori. The October 2020 report found non-compliances with health and safety regulatory requirements.

Summary of Review Findings

Children experience an inclusive curriculum where they are involved in decisions about their learning. Adults providing education and care engage with children in positive interactions to nurture reciprocal relationships.

Planning, assessment, and evaluation demonstrate understanding of children’s interests as well as relevant theories relating to early childhood development.

Māori are acknowledged as tangata whenua. Children are encouraged to be confident in their own culture and to understand others.

A sufficient variety and quantity of equipment is provided appropriate to the abilities of children attending. A philosophy guides the service’s operation.

Actions for Compliance

Since the onsite visit, the service has provided ERO with evidence that shows it has addressed the following non-compliances:

  • maintaining the existing Fire Evacuation Scheme approved by the New Zealand Fire Service to keep it current

  • consideration of hazards must include but is not limited to all areas as per the licensing criteria list

  • a written child protection policy that includes a procedure that sets out how the service will respond to suspected child abuse and/or neglect.

Licensing Criteria for Early Childhood Education and Care Centres 2008, HS4, HS12, HS31.

Next ERO Review

The next ERO review is likely to be an Akarangi | Quality Evaluation.

Phil Cowie
Director Review and Improvement Services (Central)
Central Region | Te Tai Pūtahi Nui

2 November 2022 

Information About the Service

Early Childhood Service Name

Central City Quality Edu-care (Pukaki St)

Profile Number

40265

Location

Rotorua

Service type

Education and care service

Number licensed for

35 children, including up to 10 aged under 2

Percentage of qualified teachers

80-99%

Service roll

25

Review team on site

September 2022

Date of this report

2 November 2022

Most recent ERO report(s)

Akanuku | Assurance Review, October 2020; Education Review, March 2019

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation

  • previously identified as ‘not well placed’ or ‘requiring further development’

  • that has moved from a provisional to a full licence

  • that have been re-licenced due to a change of ownership

  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum

  • premises and facilities

  • health and safety practices

  • governance, management and administration.

As part of an Akanuku | Assurance Review ERO assesses whether the regulatory standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)

  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)

  • suitable staffing (including qualification levels; safety checking; teacher certification; ratios)

  • relevant evacuation procedures and practices.

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service

  • consideration of relevant documentation, including the implementation of health and safety systems

  • observations of the environment/premises, curriculum implementation and teaching practice.

Central City Quality Edu-care (Pukaki St)

ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards

ERO’s judgement

Curriculum

Meeting

Premises and facilities

Meeting

Health and safety

Not meeting

Governance, management and administration

Meeting

At the time of the review, ERO identified non-compliance with regulatory standards that must be addressed.

Background

Central City Quality Edu-care (Pukaki St) provides all day education and care. The director, a qualified teacher, supports two centre managers and a small teaching team that includes qualified and unqualified teachers. The March 2019 ERO report found the service required further development to promote positive learning outcomes for children.

Summary of Review Findings

Infants, toddlers and young children experience meaningful and positive relationships with their teachers. Children’s social and emotional competencies are supported. Individual planning is responsive to children’s interests, strengths, the aspirations of parents and shows continuity of learning over time. The service’s curriculum acknowledges and reflects the unique place of Māori as Tangata Whenua.

The centre’s philosophy has been collaboratively developed with parents, families and teachers. An ongoing process of internal evaluation helps improve the quality of education and care for children.

Actions for Compliance

ERO found areas of non-compliance in the service relating to:

  • carrying out and evaluating all emergency drills on at least a three-monthly basis
  • recording parental acknowledgement that medicine has been administered for category (ii) medication
  • a record of training and/or information provided to adults who administer medicine to children (other than their own) while at the service.

[Licensing Criteria for Early Childhood Education and Care Centres 2008, HS8, HS28, HS29]

Since the onsite visit the service has provided ERO with evidence that shows it has addressed the following non-compliances:

  • recording the name of the child; name and amount of medication given; date and time medicine was administered and by whom for category (iii) medication (HS28).

Recommendation to Ministry of Education

ERO recommends the Ministry follows up with the service provider to ensure that non-compliances identified in this report are addressed promptly.

Next ERO Review

The next ERO review of Central City Quality Edu-care (Pukaki St) will be in consultation with the Ministry of Education.

Phil Cowie
Director Review and Improvement Services (Central)
Central Region | Te Tai Pūtahi Nui
28 October 2020 

Information About the Service

Early Childhood Service Name Central City Quality Edu-care (Pukaki St)
Profile Number 40265
Location Rotorua

Service type

Education and care service

Number licensed for

35 children, including up to 10 aged under 2.

Percentage of qualified teachers

80%+

Service roll

27

Gender composition

Male 14, Female 13

Ethnic composition

Māori 8, NZ European/Pākehā 14, Other ethnic groups 5

Review team on site

September 2020

Date of this report

28 October 2020

Most recent ERO report(s)

Education Review, March 2019.

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation
  • previously identified as ‘not well placed’ or ‘requiring further development’
  • that has moved from a provisional to a full licence
  • that have been re-licenced due to a change of ownership
  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist (PDF 1MB).  In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

As part of an Akanuku | Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
  • evacuation procedures and practices for fire and earthquake.

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service
  • consideration of relevant documentation, including the implementation of health and safety systems
  • observations of the environment/premises, curriculum implementation and teaching practice.