Hospital-based education and care services

The below sections have the information and documents you'll need before, during and after your ERO review. 

Review framework and evaluation indicators

ERO’s frameworks for reviews explain the review process in a transparent and easy-to-understand way. The evaluation indicators are used to inform the judgements ERO makes when reviewing. They help early childhood services understand the basis for ERO’s judgements.

ERO's methodology for reviewing hospital-based education and care services has been tailored to reflect the unique characteristics of hospital-based education and care services, and reflects ERO’s focus on a complementary approach to evaluation. The methodology draws on He Pou Tātaki, the review methodology for centre-based services, and Ngā Pou Here, the review framework in He Pou Tātaki.

This document is the result of a collaborative effort between ERO and representatives from hospital-based education and care services. It will support improved service performance and accountability, and focuses on how well placed hospital-based services are to contribute to children’s learning, and promote their wellbeing.

He Pou Tātaki - Methodology for ERO reviews in hospital-based education and care services

ERO's Overall Judgement and Criteria Hospital-Based

Self report for hospital-based education and care services

ERO asks early childhood services to complete and return a self report before their review. This gives you the opportunity to tell us about your context and how you contibute to children's learning and promote their wellbeing. The information in the self report will help your ERO review team to take an integrated approach to external review and internal evaluation, and to support ongoing development in your early childhood service.

Self Report for Hospital-based services (.docx file, 86KB)

Statistical profile form

Early childhood services must complete and return a statistical profile form before their review. The information provided should be as accurate and up-to-date as possible. 

Hospital-based statistical profile form

Assurance statement

Before a review we also ask the governing or managing body of an early childhood service or kōhanga reo to complete a statement and checklist that assures ERO of your compliance with legal obligations and official requirements.

You may also find the assurance statement and checklist below useful in your own internal evaluation.

Hospital-based Education and Care Assurance Statement (.PDF, 800 KB)

Handbook of Contractual Obligations and Undertakings 

The Education Review Office produces the Handbook of Contractual Obligations and Undertakings for early childhood services. This has been compiled as a reference to the relevant legislation and other legal requirements of early childhood services that exist as at the date of publication.

Volume I of this Handbook, which was based on the 1998 early childhood centres regulations, is superseded by the current Volume II. It is updated regularly.

Handbook of Contractual Obligations and Undertakings for early childhood services

Letter to parents, whānau and staff

Below is a letter that you can display and distribute to your staff, parents and whānau that tells them what we, ERO, want to find out during a review and how they can get involved.

Letter to parents whanau and staff

Feedback after your review

We are interested in your experience of the review process. If your early childhood service has recently had a review, please take the time to complete our questionnaire.

You can either complete the questionnaire online or download it as a Word document to discuss and complete as a group. 

Please email completed Word versions of the survey to or post them to Feedback Questionnaire, Evaluation Services, Education Review Office, Box 2799, WELLINGTON 6140.

If you have any questions about the questionnaire please email